At Hollering, we gather and handle user data in accordance with our Privacy Policy, which forms an integral part of our Terms of Service. By utilizing hollering.app (referred to as the "Website" and "Apps"), you consent to the provisions outlined in this Privacy Policy and the Terms of Service. We encourage you to thoroughly review the Terms of Service for complete definitions and contact information.
Data Collected
We gather data from all visitors to the Website to monitor traffic and address any bugs. This includes collecting information such as web requests, the data transmitted in response to these requests, Internet Protocol (IP) addresses, browser types, browser languages, and timestamps for the requests.
When you log in, we request certain personal information (such as your name and email address) to save your profile and associated contracts. To facilitate login-based features, we use cookies to store session information for your convenience. While you can block or delete cookies and still use Hollering, doing so will require you to enter your username and password each time you log in. Additionally, you may choose to provide other personal information, such as a picture or personal website, to access specific features, but this is always voluntary.
You have the ability to view, modify, and delete the data associated with your profile. If you wish to delete your account, please contact us at info@hollering.app, and we will promptly address your request.
Hollering is not intended for use by minors or children. By using the Website, you confirm that you have the legal capacity to enter into a binding contract.
In addition to the data collected directly through your use of the software, Hollering integrates with third-party applications to enhance its features. Specifically, our Google integration grants access to your calendar information, enabling us to enhance invoicing and task features by creating custom events as reminders in your calendar. It's important to note that Hollering does not collect or store any data from existing events, nor does it modify them in any way.
Use of the Data
We only use your personal information to provide you the Hollering services or to communicate with you about the services or the Website.
With respect to any contracts you create via Hollering, we take the privacy and confidentiality of such contracts seriously.
We employ industry standard techniques to protect against unauthorized access of data about you that we store, including personal information.
We do not share personal information you have provided to us without your consent, unless:
doing so is appropriate to carry out your own request;
we believe it's needed to enforce our Terms of Service, or that is legally required;
we believe it's needed to detect, prevent or address fraud, security or technical issues;
otherwise protect our property, legal rights, or that of others.
Hollering is operated from the United States. If you are visiting the Website from outside the U.S., you agree to any processing of any personal information you provide us according to this policy.
Hollering may contact you, by email or other means. For example, Hollering may send you promotional emails relating to Hollering or other third parties Hollering feels you would be interested in, or communicate with you about your use of the Hollering website. Hollering may also use technology to alert us via a confirmation email when you open an email from us. You can modify your email notification preferences by clicking the appropriate link included in the footer of email notifications. If you do not want to receive email from Hollering, please opt out of receiving emails at the bottom of any Hollering emails or by editing your profile preferences.
Sharing of Data
Hollering utilizes various third-party services to operate and enhance its offerings, all of which rely on the data generated from activities on our website. Here's a list of the third-party services we use:
- Google Analytics and Mixpanel: for understanding user behavior
- Mailchimp, SendGrid, and Customer.io: for sending emails to our users
- Intercom.io: for providing live chat support to our users
- Stripe and Baremetrics: for managing subscription payments
- Stripe for identity document verification: Stripe collects identity document images, facial images, ID numbers, addresses, as well as advanced fraud signals and information about the devices connecting to its services. This information is shared with us and used by Stripe to operate and enhance its services, including fraud detection. Additionally, you may opt to allow Stripe to utilize your data to enhance its biometric verification technology. You can find more information about Stripe and read its privacy policy at https://stripe.com/privacy.
We engage and contract with individuals and entities to perform specific tasks on our behalf, known as our "Agents." Personal information may need to be shared with our Agents to provide products or services to you. Unless otherwise stated, our Agents are not authorized to use Personal Information or other shared information beyond what is necessary to assist us. By using our services, you consent to our sharing of Personal Information with our Agents.
In certain circumstances, we may opt to buy or sell assets. User information is typically among the transferred business assets in such transactions. Furthermore, if we, or a significant portion of our assets, were acquired, or if we go out of business or file for bankruptcy, user information would be one of the assets transferred or acquired by a third party. You acknowledge that such transfers may occur and that any acquirer of our assets may continue to use your personal information as outlined in this policy. Hollering utilizes various third-party services to operate and enhance its offerings, all of which rely on the data generated from activities on our website. Here's a list of the third-party services we use:
- Google Analytics and Mixpanel: for understanding user behavior
- Mailchimp, SendGrid, and Customer.io: for sending emails to our users
- Intercom.io: for providing live chat support to our users
- Stripe: for managing subscription payments
- Stripe for identity document verification: Stripe collects identity document images, facial images, ID numbers, addresses, as well as advanced fraud signals and information about the devices connecting to its services. This information is shared with us and used by Stripe to operate and enhance its services, including fraud detection. Additionally, you may opt to allow Stripe to utilize your data to enhance its biometric verification technology. You can find more information about Stripe and read its privacy policy at https://stripe.com/privacy.
We engage and contract with individuals and entities to perform specific tasks on our behalf, known as our "Agents." Personal information may need to be shared with our Agents to provide products or services to you. Unless otherwise stated, our Agents are not authorized to use Personal Information or other shared information beyond what is necessary to assist us. By using our services, you consent to our sharing of Personal Information with our Agents.
In certain circumstances, we may opt to buy or sell assets. User information is typically among the transferred business assets in such transactions. Furthermore, if we, or a significant portion of our assets, were acquired, or if we go out of business or file for bankruptcy, user information would be one of the assets transferred or acquired by a third party. You acknowledge that such transfers may occur and that any acquirer of our assets may continue to use your personal information as outlined in this policy.
User Access Request:
As a user, you have the right to understand the data being used and how it's being utilised. You can request this information by emailing us at info@hollering.com. Upon your request, you'll receive details including:
- Personal information processed about you
- Purpose of processing this information
- Parties with access to your personal information
- Utilization of this information in automated decisions
- Processes utilizing this information
Changes to the Privacy Policy
We reserve the right to amend this Privacy Policy periodically. Your use of the information we collect is subject to the Privacy Policy in effect at the time such information is utilised. If substantial changes are made to the way we collect or use information, we will notify you by posting an announcement on the Website or sending an email. By continuing to use the Services after such changes have been posted, you agree to be bound by any modifications to the Privacy Policy.
If you have any questions or concerns, please contact us at info@hollering.com.